Gallery Dept. Cross Patch Work Rugged Pants

• Follow the care instructions on the item's label.
• Wash according to the recommended temperature.
• Avoid harsh detergents and bleach unless specifically recommended.
• Air dry when possible.
• Do not iron directly over prints, embroidery, or graphics.

HOW LONG WILL IT TAKE FOR MY ORDER TO BE PROCESSED?

ETA is standard 10-12 days. There should be any delays, you will be updated but it only happens rarely.

DO YOU SHIP INTERNATIONALLY?

Yes, with 18-20 business days ETA.

MY ORDER HAS MULTIPLE ITEMS

Orders containing multiple items may be shipped in separate parcels depending on item availability and fulfillment timing. You may receive separate tracking numbers and parcels at different times. You will get updates about this if one item will be separate or not.

At Viernez, we strive to ensure the quality of every item before it is shipped. Please take a moment to review our return policy below:

All sales are final. We do not accept returns or offer refunds once an item has been shipped.

Exceptions apply only in cases of damage. If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging.

Size changes are only allowed within 5 hours of payment. After this 5-hour window, your order will be processed and no further size changes can be accommodated.

On-Hand Item Exchange Policy

• The sizes listed on our website are the only available sizes. Size exchanges are not possible.
• You may change your order to another on-hand item only before it has been shipped.
• Any price difference will apply; you'll need to pay the difference if the replacement item costs more, or receive store credit if it costs less.
• Once your order has been shipped, no exchanges or order changes can be made.