Refund policy

At Viernez, we strive to ensure the quality of every item before it is shipped. Please take a moment to review our return policy below:

All sales are final. We do not accept returns or offer refunds once an item has been shipped.

Exceptions apply only in cases of damage. If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging.

All communication regarding returns must be made through email. You can reach us at viernezph@gmail.com for further assistance.

We appreciate your understanding and continued support.