Return policy

At Viernez, we strive to ensure the quality of every item before it is shipped. Please take a moment to review our return policy below:

• All sales are final. We do not accept returns or offer refunds once an item has been shipped.

• Exceptions apply only in cases of damage. If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging.

• All communication regarding returns must be made through email. You can reach us at viernezph@gmail.com for further assistance.

We appreciate your understanding and continued support.